SERVICES

Process Mapping Associates Inc. possesses the skill, experience and methodology to map and analyze a wide range of business and operational processes in any sector, industry or organization. We are committed to map your business processes efficiently and economically with a view on process improvement.

Our list of services include the following, which can be done on your site or remotely via webinar.

Construct the following types of process maps in a cross-functional or swim lane methodology using Microsoft Visio of iGrafx:

• Current-State
• Future-State
• End-to-End

Perform process analysis:

• Gather, analyze and summarize process related metrics including cycle times, activity times and frequencies
• Identify inefficiencies and constraints such as bottlenecks, redundancy and duplication
• Reveal control points and elements of risk
• Identify issues and gaps

Facilitate process mapping and improvement sessions to help:

• Brainstorm ideas and potential solutions
• Design future-state processes
• Uncover major and "quick-win" process improvement opportunities
• Resolve issues and gaps
• Plan change

Translation:

• Translate text on completed process maps in English French, German and Spanish languages.
• This specialized service is subject to availability and advance notice is required.

Write:

• Procedures or work instructions
• Training manuals, user guides or job aids

Fix:

• Process maps prepared by others by identifying errors and omissions to improve accuracy and re-format to improve clarity or understanding.