Process Mapping Associates Inc. possesses the skill, experience and methodology to map and analyze a wide range of business and operational processes in any sector, industry or organization. We are committed to map your business processes efficiently and economically with a view on process improvement.

Our list of services include the following:

  • Construct process maps including:
    • Current-State
    • Future-State
    • End-to-End
  • Perform process analysis:
    • Gather, analyze and summarize process related metrics including cycle times, activity times and frequencies
    • Identify inefficiencies and constraints such as bottlenecks, redundancy and duplication
    • Reveal control points and elements of risk
    • Identify issues and gaps
  • Facilitate process mapping and improvement sessions to:
    • Brainstorm ideas and potential solutions
    • Design future-state processes
    • Uncover major and "quick-win" process improvement opportunities
    • Resolve issues and gaps
    • Plan change
  • Write:
    • Procedures or work instructions
    • Training manuals, user guides or job aids
  • Fix:
    • Process maps prepared by others including upgrading the content quality and format